Website Terms of Use

These Terms of Use (“Terms”) explain how our website www.USBCBowlingStore.com (the “Website”) works and what you agree to when you place an order. The Website is operated by the United States Bowling Congress ("USBC," “Company,” “we,” “our,” or “us”). By using our Website, placing an order, or interacting with us in any way, you (“Customer,” “you,” or “your”) agree to these Terms.

By using our Website or placing an order, you also agree to our Privacy Policy, our Shipping Policy, and our Cancellations & Returns Policy. These policies are part of these Terms and explain how we handle your information, shipping, and returns.

We may update these Terms at any time. If we do, we will communicate this change to you via email and the updated version will be posted here. Once these conditions have been met, any changes will take effect immediately. By continuing to use the Website after an update, you agree to the new version.

1. Promotions

We offer two types of promotions: Automatic Promotions and Coupon Codes.

Automatic Promotions are discounts that apply automatically in your cart when you qualify. They are not shown on product pages but are applied at checkout if you meet the requirements. Automatic Promotions are only valid at the time of purchase. We cannot change or adjust an order after it has been placed to make it qualify for any promotion. In most cases, all currently running automatic promotions can be redeemed simultaneously. In the case that two or more automatic promotions conflict, the promotion with the greatest value will apply and the other(s) will not be redeemable.

Coupon Codes are entered in the “Coupon Code” field during checkout. Only one code can be used per order. Coupon Codes cannot be added or changed after your order is placed. 

Promotions may not apply to all products or categories. Any limits will be explained in the specific terms of each promotion and in the marketing materials that advertise it.

Discounts cannot be redeemed for cash, substituted, or applied to previous purchases.

All offers may be adjusted in the event of returns, cancellations, or exchanges, and may be modified or discontinued at any time without notice.

2. Product Information

All prices on the Website are listed in U.S. dollars (USD). If you are paying with a non-U.S. bank account or credit card, your bank or payment provider will automatically convert the amount into your local currency at their exchange rate. Your bank or payment provider may also charge additional fees for currency conversion or international transactions.

Because of the dye-sublimation process used to create some of our products, small differences in color may occur. This process uses very high heat (around 400°F), and minor differences in equipment or conditions can cause changes in shade or brightness.

Colors in product pictures may also appear differently depending on the device you use to view them. Factors such as screen resolution, brightness settings, screen type, and individual device calibration can all affect how colors look. For this reason, we cannot guarantee that the color you see on your device will exactly match the product you receive.

We do our best to keep all product information as accurate as possible, but mistakes may sometimes happen. Please review product details carefully before purchasing.

3. Ordering from our Website

All products are made-to-order unless they are marked as in-stock. All in-stock items are sold as is and cannot be altered or customized in any way.

Production for all orders begins immediately once they are placed. The only exception is when an order is submitted on a weekend or United States federal holiday, in which case production will begin on the next business day.

Orders are produced in the order they are received. Standard Production time is currently 28 calendar days, but this is subject to change any time. Rush Production fees can be paid to shorten the production timeline to 5, 7, 10, or 14 days, depending on the product and the option selected.

Production time only covers the time it takes to make and package your product. Shipping time is separate. Please plan ahead and allow enough time for both production and shipping to make sure your order arrives when you need it. Shipping timelines are based on estimates from the carrier you choose at checkout, and we cannot control or guarantee their delivery schedules.

If your order includes both in-stock and made-to-order products, the order may be delayed since we usually ship everything together. We do not split or partially ship orders unless Rush Production is involved. If your order includes both Rush Production and Standard Production items, the Rush items will ship separately, according to the chosen timeline. Rush Production only applies to the products on which you select and pay for it. Choosing Rush Production for one item will not make Standard Production items in your order get processed or shipped faster. 

On personalized bowling jerseys, all names are copied and pasted directly onto our jersey template exactly as they are typed. The only exception is if you choose a script font and type your name in all capital letters. In that case, we will adjust the name to standard capitalization. You are responsible for spelling your name correctly. If your name is misspelled due to your own error, you are not entitled to a refund or free replacement.

Some fonts available for personalized jerseys do not support special characters, such as non-standard Latin letters (A-Z), numbers, emoticons, or symbols. If you include a character that is not supported by your chosen font, it will be removed by default. 

Color change requests cannot be made for logo or font colors on any item. All items will be produced with the logo and font colors predetermined by us. Additonally, all logos are scaled proportionally to match the size of the garment by default. For example, a USBC logo on an extra-large shirt would be larger than the same logo on an extra-small shirt. 

If you add notes or instructions to your order, we will review them, but we may disregard them if they are unreasonable, impractical, or outside the scope of what is included in the product you purchased. 

We do not provide digital mockups for jersey designs prior to production. All jersey orders are produced based on the selections and information submitted at the time of purchase. Customers are responsible for reviewing all customization details, including names, sizes, and all other options, before placing an order. Once production has begun, changes or approvals are not available.

In rare cases, certain styles, colors, or sizes of some items on the Website may become unavailable due to supplier stock shortages or product discontinuation. If this occurs, we will notify you and present alternative options. You may choose one of those options or request a refund for the affected portion of the order. Items that may be affected by this include t-shirts, polos, hoodies, sweatshirts, jackets, and shammies.

4. Customer Reviews

We allow customers to leave reviews on our Website. We reserve the right to not post or to remove reviews at our discretion if they:

• Contain offensive, abusive, or discriminatory language
• Are unrelated to the product being reviewed
• Mention products or services that are not sold by us
• Include personal information (such as names, phone numbers, or addresses)
• Promote other businesses, services, or websites
• Contain spam, repeated content, or unrelated links
• Make claims that are false, misleading, or violate laws or regulations
• Contain complaints about issues outside of our control, such as problems with shipping, delivery, or customs once the order has left our possession
• Contain complaints about problems that were the result of customer error, such as choosing the incorrect size, selecting the wrong product option, or providing a misspelled name for a jersey

Reviews are intended to help other customers make informed decisions, and we may decline to post any review that does not meet these standards.

5. Fraud Prevention

We may cancel any order we suspect to be fraudulent, with or without contacting you first. If your order is cancelled because of fraud concerns, we are not required to fulfill it. All applicable refunds will be issued accordingly.

6. Communications

By creating an account or placing an order, you agree to receive emails from us about your order, including confirmations and shipping updates. 

7. Wholesale Accounts

Wholesale accounts are covered by separate agreements. Website promotions do not apply to wholesale orders unless specifically stated.

8. Legal Rights and Limitations

All content on the Website, including designs, graphics, logos, and images, belongs to the USBC. You may not use it without permission. 

We are not responsible for indirect or unexpected damages, such as lost income or data. If we are found responsible for an issue with your order, our liability will not exceed the price you paid for the product.

All products and services are provided “as is” and “as available.” We do not make any promises beyond what is specifically stated, including implied warranties such as fitness for a particular purpose.

We are not responsible for delays or problems caused by events outside our control, including natural disasters, labor strikes, or government actions.

These Terms are governed by the laws of the State of Nevada. Any disputes will be resolved in the state or federal courts located in Clark County, Nevada.

If part of these Terms is found to be invalid, the rest will still apply. If we choose not to enforce a part of these Terms, it does not mean we give up our right to enforce it later.

Last Updated: January 2026